Accessing Your CityTime Login NYC Account: An Easy How-To Guide

Hello there! Having trouble logging into your CityTime account? Don’t sweat it – this friendly guide will walk you through the process step-by-step. I’ll also share some handy tips for resetting your password, making the most of the CityTime platform, and understanding how it fits in with other NYC employee systems.

Logging In to CityTime at a826-ra.dep.nyc.gov

Accessing your CityTime account is a breeze if you follow these simple steps:

  1. Go to the CityTime login page at a826-ra.dep.nyc.gov.
  2. Enter your working email, phone number, or Skype ID.
  3. Click Next.

If you follow those steps correctly, you should be logged in to your CityTime account!

Note: Avoid using webclock.nyc.gov right now – that site seems to be non-functional and displays an error.

Resetting Your CityTime Password

Forgot your CityTime password? Don’t panic! Resetting it is a cinch:

  1. Go to a826-ra.dep.nyc.gov.
  2. Click Can’t access your account?
  3. Select the account option that best applies.
  4. Follow the steps to fully reset your password.

And that’s it! Your CityTime password should now be reset.

Benefits of Using the NYC CityTime WebClock

The CityTime WebClock offers some great features for employees:

  • Easy clock in/out from any computer with internet access.
  • Generate reports with no hassle.
  • Automated time punch transfers to CityTime.
  • Managers can monitor hours/overtime costs.
  • Review schedule, request leaves, check leave balance.

Note: Only Citi Network computers can access the employee portal CityShare. Personal employee computers cannot.

Difference Between CityTime and CityShare

CityTime and CityShare might sound similar, but there’s an important distinction:

  • CityTime: Time management platform to track hours, request vacation, view remaining PTO.
  • CityShare: Portal with employee info, accessible only on Citi Network by employees.

The DOE Salary Portal is another site just for Department of Education staff.

Interaction Between CityTime, CHRMS, and CityShare

  • CHRMS: Budgets, salaries, personnel info, leave, hours, more.
  • CityTime: Manage time, request vacation, view leave balance.
  • CityShare: Employee portal to manage work items, internal use only.

So in summary:

  • CHRMS – Personnel database
  • CityTime – Time tracking
  • CityShare – Internal employee portal

Configuring Your CityTime WebClock

Depending on your setup, configuring your CityTime WebClock is usually as easy as clicking a few buttons:

  • Clock In/Out: Start and end shifts.
  • Transfer: Change department or job.
  • Start/End Meal: Update lunch break.

The right options should be visible on your dashboard. If not, you can get to them through the “Clock In” screen.


I hope this guide gives you a better understanding of how to access your CityTime account, reset your password, and navigate the various NYC employee platforms. Let me know if you have any other questions!