Welcome! If you have a retirement account through TIAA-CREF, this guide will walk you through everything you need to know to access and manage it online. My goal is to explain the login and account recovery process in a clear, conversational way.
Contents
Creating Your Online Account
Getting started with TIAA-CREF is simple – just visit their website and register for online access:
- Go to www.tiaa.org/public
- Click on “New User Access”
- Follow the step-by-step instructions to:
- Create a username
- Set up security questions
- Establish a password
Once your account is set up, you’ll be able to conveniently access your balance, transactions, statements and more 24/7.
Logging In
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To log into your account, just:
- Visit www.tiaa.org/public
- Enter your Username and Password
- Click “Log In”
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If you forget your password, click “Forgot Password” and follow the Reset instructions.
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If you forget your username, click “Forgot User ID” to recover it.
That’s the basics! Logins and password resets are simple with TIAA-CREF’s helpful step-by-step process.
Key Account Management Capabilities
With your online account, you can:
- Check your balance – View up-to-date totals across all of your TIAA-CREF retirement products.
- Review transaction history – Verify contributions, transfers, dividends and more.
- Access statements and tax forms – Download monthly statements and annual tax documents.
- Update personal info – Change your address, phone number or email.
- Adjust investments – Redistribute future contributions between investment options if available.
So in just a few clicks, you have access to all of your essential account details and management tools.
Get Help from TIAA-CREF’s Customer Support
If you ever have questions or issues accessing your online account, TIAA-CREF’s customer service team is available with extended hours:
- Phone: 800-842-2252 (Monday-Friday, 8:30am – 10:00pm ET)
- Website: www.tiaa.org
The bottom line – with online account access, managing your TIAA-CREF retirement funds is convenient and straightforward. This step-by-step guide covers everything you need to get logged in and take control of your account. Let me know if you have any other questions!