So you just received a shiny new RBC credit card in the mail? Congrats! But before you can start swiping away, you need to activate your card.
Activating your card is a simple process that takes just a few minutes. This step verifies your identity and prepares your card for purchases.
Let’s walk through how to activate your RBC credit card using their website or phone support.
Contents
Why You Need to Activate Your Card
You may be wondering – why activate?
Here are two key reasons:
- Security: Activation links your identity to the card and enables protection measures against fraudulent transactions.
- Access: An inactive card cannot be used for any purchases, online or in-person. Activation gives you full access to your credit.
So in short, take the quick extra step or your new plastic is useless!
What You Need Before You Activate
Before starting, make sure you have handy:
- Card Number: The 16-digit number printed on the front
- Security Code: The 3-digit code on the back
- Name: The exact name printed on the card
- Expiry Date: MM/YY format (e.g. 06/25)
Optional but helpful:
- Access to online banking
- Your phone to call support
Now let’s walk through how to activate via the RBC website or phone support.
Activate RBC Credit Card Online at rbc.com/activate
Activating online is fast and convenient through RBC’s activation site.
With access to online banking
- Login to RBC online banking
- Click Credit Cards
- Select your new inactive card
- Click Activate My Credit Card
- Enter your card number and security code
- Follow the verification steps
Without access to online banking
- Go to rbc.com/activate
- Enter your 16-digit card number
- Click Start Activation
- Follow the prompts to verify your identity
Once complete, you’ll see a confirmation that your card is now active!
Tip: If the online steps don’t work, try activation by phone instead.
Activate RBC Credit Card By Phone
You can also activate by calling RBC cardholder support and following their automated verification:
- Call 1-877-900-5900
- Specify you want to activate your card when prompted
- Have ready your card number, security code, name, etc.
- Follow the automated identity verification steps
- A rep will confirm when activated
And that’s it – you can now enjoy using your RBC credit card for purchases!
Troubleshooting Guide
Having issues activating? Here are solutions to common problems:
- Incorrect info entered: Double check you have the right card number, security code, name, etc. This is the most common mistake.
- Security questions failed: If prompted security questions fail, call support to verify account details and re-attempt activation.
- Need to retrieve security code: If you’ve lost the CVV code, request it by calling the number on the back of your card.
- Card already activated: No need to re-activate existing or replacement cards. Start swiping away!
Still having trouble? Reach out to RBC card support for personalized help getting your card up and running.
I hope this guide gave you a smooth activation experience! Let me know if you have any other RBC card questions.